Shipping Policy
A legal disclaimer
At Magical Tales, every product is thoughtfully handcrafted with care and attention to detail. We strive to ensure that your order reaches you safely and within the promised time.
Order Processing Time
Since most of our creations are handmade and personalized, orders are usually processed within 3–7 working days.
Customized or bulk orders may require additional crafting time, which will be communicated during order confirmation.
Shipping Timeline
Once dispatched, orders are generally delivered within 3–8 working days, depending on the delivery location and courier partner serviceability.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout based on your delivery location and order value.
Order Tracking
After dispatch, customers will receive a tracking link or tracking details via email or message to monitor the delivery status of their order.
Delivery Delays
While we aim to deliver within the estimated timeframe, delays may occur due to unforeseen circumstances such as weather conditions, logistics issues, public holidays, or remote location accessibility. Magical Tales is not responsible for delays caused by courier partners.
Incorrect Address
Customers are requested to provide accurate shipping details while placing an order. Magical Tales will not be responsible for delays or failed deliveries due to incorrect or incomplete address information.